Free Shipping
We're proud to offer FREE UPS shipping on every order.
Our Shipping Methods
After your item has been packaged, it will be shipped and delivered free via one of the following carriers and methods.
- FREE UPS 2nd Day Air - All orders under $500
- FREE UPS Next Day Air - All orders $500 and above
- FREE USPS Priority MailŪ - APO / FPO Shipments
- FREE UPS International Services - All international shipments
Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.
When will my order be processed?
If you place your order before the cutoff time on a regular business day (Monday
through Friday), your order will begin processing that day. If you place an order
on a holiday, Saturday or Sunday, or after the cutoff on a regular business day,
your order will begin processing the following business day. Processing time once
you place your order is 3-5 business days. We make every effort to ship your ring
as soon as possible, and each piece is made specifically for each customer. Please
allow this time to ensure your ring is made with precision and meets our quality
standards before you receive it.
Shipping to Alternate Addresses
If you will not be home to sign for your order, Endless Embrace can ship your order
to your place of work, or another more convenient destination. As a security precaution
to protect our customers against fraud, when you order merchandise priced $1000
or more to be delivered to a destination other than your billing address, we will
confirm that your credit card or financing company has this alternate shipping address
on file. To help expedite your order, simply call your issuing bank and provide
them with your alternate shipping address.
If you cannot be available, or have someone else available to sign for your package,
you can have it shipped to your local UPS location so that you can sign for and
pick it up at your leisure.
Delivery Details
Your order delivery method is determined by the price of your order (before tax).
You'll find your method of free shipping listed on the Shipping Information page
within the shopping basket. If you are offered free UPS 2nd Day Air delivery, we
provide the option to expedite your order with a faster shipping method for a small
fee.
Shipping Options
All orders are insured and shipped free via UPS Next Day Air or UPS 2nd Day
Air delivery service.
- Following shipment, orders arrive in one or two business days (Monday through Friday).
- Endless Embrace will only ship to a street address, not a P.O. Box address.
- Signature requirements for delivery:
- For orders totaling $1,000 or more, a signature is required, regardless of any waivers you may have with UPS.
- For orders under $1,000, UPS may require a signature.
- If you are unable to be available for signature on a weekday, we can arrange a Saturday delivery for an additional fee.
Shipping to APO & FPO Addresses
Endless Embrace will ship any order under $25,000 to an APO / FPO address. Endless
Embrace ships all APO & FPO orders via USPS Priority Mail and guarantees your package
will arrive at the appropriate APO/FPO processing center within 2-4 days. From that
point on, we depend on the military postal service to deliver the package to you
in a timely manner. We cannot provide a tracking number or specific delivery date.
Most deliveries arrive within 5-10 days, but could take as long as 20 days. If you
are already familiar with sending packages to APO & FPO addresses, you can probably
expect your Endless Embrace order to arrive in about the same amount of time.
If you have any questions, please feel free to contact our Customer Service department
at info@endlessembrace.com.
International Shipping
Endless Embrace offers free shipping via UPS International services. For more information
on international shipping, please visit our International Shipping page.
Shipment of Jewelry
Your item will be placed in a soft blue jewelry box tucked inside the distinctive
Endless Embrace gift box.